Privacy Policy
Archive Lane respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Mailing or shipping address
Payment and billing details (processed securely through third-party providers)
Project & Service Information
Details related to your order or project
Uploaded files, images, documents, or media
Communications shared through email or project workspaces
Website & Usage Information
IP address
Browser type and device information
Pages visited and interactions with the site
2. How We Use Your Information
Your information is used to:
Process orders and provide requested services
Communicate about your project, order status, or support inquiries
Deliver digital files or coordinate physical materials
Generate estimates, invoices, and project records
Improve website functionality and service offerings
Comply with legal and regulatory requirements
Archive Lane does not sell or rent your personal information.
3. Project Files & Sensitive Materials
Many Archive Lane services involve personal, historical, or sensitive materials.
We treat all client materials with care, discretion, and confidentiality.
Files are accessed only as necessary to complete services
Digital materials are stored securely
Physical materials are handled carefully and returned or disposed of per client instructions
4. Third-Party Services
Archive Lane uses trusted third-party providers to operate our business, including:
Payment processors
Website hosting and commerce platforms (e.g., Squarespace)
Secure file storage and delivery platforms
Printing and production partners (when applicable)
These providers access only the information necessary to perform their services and are required to protect it appropriately.
5. Cookies & Analytics
Our website may use cookies and similar technologies to:
Improve user experience
Understand site usage and performance
Support basic analytics and functionality
You may adjust cookie settings in your browser at any time.
6. Data Retention
We retain personal and project-related information only as long as necessary to:
Complete services
Maintain records for legal, accounting, or operational purposes
Support future service requests, if applicable
Clients may request deletion of digital project files once services are complete, unless retention is required by law.
7. Your Rights
You may:
Request access to your personal information
Request corrections or updates
Request deletion of information, where applicable
Opt out of non-essential communications
Requests can be made by contacting Archive Lane directly.
8. Security
Archive Lane takes reasonable administrative, technical, and physical measures to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Archive Lane does not knowingly collect personal information from children under 13.
If you believe such information has been collected, please contact us so it can be removed.
10. Changes to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Archive Lane
info@archivelanedocs.com